CANCELLATION & REFUNDS
We take no payment up front. Cancelling is therefore free and simple — there is nothing to refund.
Cancelling a booking
You may cancel free of charge at any time before the car is handed over. Just contact us by phone or WhatsApp with your booking code. There is no penalty, deduction or cancellation fee.
Why there is nothing to refund
No card payment or other prepayment is taken on this site. Since you pay when you collect the car, cancelling before collection leaves no amount to refund.
Changing a booking
Simply tell us if you need different dates, a different car or a different pick-up point. Any price difference for the new dates applies at handover; we charge no administration fee. The earlier you tell us, the easier it is to hold the car you want.
If you do not turn up
Nothing is charged if you do not turn up without notice. A short message still helps us — we can offer the car to another customer.
Returning early
If you return the car earlier than planned, unused days are not refunded. Because the rental is shorter, the daily rate band may change and the remaining amount is recalculated accordingly.
If we have to cancel
If something unexpected means we cannot supply the car, we offer you the closest equivalent class, or refund in full if payment has been made. We call you as early as possible and explain the options.
Contact
For cancellations and changes: +90 532 334 52 48 (phone and WhatsApp) or info@antalyarentacarservice.com. We are reachable around the clock, every day.