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Total Rent a Car

FREQUENTLY ASKED QUESTIONS

Age, insurance, delivery and payment — the questions we hear most.

RENTING

  • What is the minimum rental period?

    The minimum rental period is 24 hours.

  • What are the age and licence requirements?

    Drivers must be at least 25 years old with 2 years of driving experience. Upper-class vehicles require a minimum age of 27. A valid driving licence must be presented at pick-up.

  • Can someone else drive the car?

    Yes, provided the additional driver is registered with valid identification and a valid licence. An unregistered driver voids the insurance.

  • Is mileage limited?

    No. All our rentals include unlimited mileage. Vehicle maintenance costs and insurance are also included in the price.

  • What is not included in the price?

    Tolls and motorway fees, traffic fines, one-way charges, baby seats and VAT are not included in the quoted rate.

  • Do you offer long-term rental?

    Yes. Rentals of 30 days or more qualify for special pricing. Please contact us for a quote.

  • What happens if I return the car late?

    A delay of up to 3 hours is charged at one third of the daily rate per hour. Delays beyond 3 hours are charged as a full additional day.

  • Can I cancel or change my reservation?

    Yes. Cancellation is completely free at any time before you pick up the car. Since we take no prepayment, there is nothing to refund and nothing to wait for. If you would like to change your dates, times or vehicle class, just contact us and we will update your booking free of charge, subject to availability.

  • Can I rent a car in Türkiye with my foreign driving licence?

    Yes. Under Turkish rules, valid foreign licences printed in the Latin alphabet are accepted as they are. If your licence uses a non-Latin script — for example Cyrillic or Arabic — you will also need an International Driving Permit (IDP) alongside your national licence. Please have your licence and passport ready when we hand over the car.

  • How does your fuel policy work?

    We record the fuel level in the tank when the car is handed over to you, and note it on the rental form. You simply return the car with the same amount of fuel — so you never pay for fuel you did not use. If you receive the car with half a tank, you bring it back with half a tank.

  • Can I request a baby seat?

    Yes — just let us know when you book and we will have a baby seat ready in your car for an extra 3 € per day. Please tell us your child's age so we can prepare a suitable seat. You can also add an additional driver for 3 € per day; the second driver must be registered at handover.

INSURANCE

  • What does the insurance cover?

    The policy covers traffic accidents and theft. It does not cover damage caused while under the influence of alcohol or drugs, damage from speeding violations, or wear items such as broken glass, mirrors and tyres. Full insurance covering these can be added at booking.

PAYMENT

  • How do I pay?

    Nothing is charged when you book. You pay when you pick up the car, in cash or by credit card — you choose the method during booking.

  • Do I need to pay a deposit when renting a car?

    No — we never take a deposit of any kind, not even a hold on your credit card. There is no prepayment either: you simply pay by cash or card when the car is handed over. Your money is never blocked or tied up. Unlimited mileage and traffic insurance are included in the price, with no hidden fees.

DELIVERY

  • Can you deliver the car to my hotel?

    Yes. We deliver and collect around the clock. Delivery to Antalya Airport and the Lara area is free; for other locations a small distance-based fee applies and is shown clearly during booking.

  • How do I collect my car at Antalya Airport?

    Delivery and collection at Antalya Airport are completely free, 24/7. When booking, you share your flight number with us; we track your flight and meet you at the terminal exit. Even if your flight is delayed, your car waits for you at no extra cost. After a quick paperwork check you pay by cash or card and drive off.

Didn't find your answer?

Call us or send a WhatsApp message — we reply around the clock.